Privacy Policy

Last Updated: February 23, 2026

1. Introduction

Welcome to Arch-Duo Studio. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (arch-duo.com) and use our architectural services or digital tools. It also informs you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data

Includes first name, last name, username, or similar identifiers.

Contact Data

Includes email address, billing address, and telephone numbers.

Technical & Usage Data

Includes internet protocol (IP) address, login data, browser type and version, time zone setting, location, and information about how you navigate and use our website and services.

Financial Data

We do not collect or store full credit card details on our servers. All payment transactions are securely processed by our Merchant of Record, Paddle.com.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use it to:

  • Provide our architectural consulting, design services, and access to digital platforms.
  • Process your orders and manage your account.
  • Manage our relationship with you, including notifying you about changes to our terms or services.
  • Improve our website, digital tools, marketing, and client experiences.

4. Third-Party Service Providers (Paddle)

To facilitate secure global payments, we use Paddle.com as our Merchant of Record. When you make a purchase, you are completing the transaction with Paddle, and your payment data is subject to their strict security protocols and privacy policy. We only receive confirmation of payment and the necessary billing details to fulfill your order.

5. Cookies

Our website uses cookies and similar tracking technologies to function correctly, keep you logged in securely, and process transactions. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.

6. Your Legal Rights (GDPR Compliance)

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of any incomplete or inaccurate data we hold about you.
  • Request erasure of your personal data.
  • Object to processing or request the restriction of processing your data.

If you wish to exercise any of the rights set out above, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

[email protected]

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